ChatGPT is about to change the way we recruit and hire employees. Here’s a collection of practical examples in which ChatGPT can improve the efficiency of the recruitment process:
1. Write an Employer Value Proposition (EVP)
2. Support with Recruitment Marketing
3. Content creation for recruitment campaigns
4. Explanation of technical jargon
5. Provide a list of relevant job boards to post your vacancies
6. Compose interview questions and recommended answers
7. Qualifying candidates
8. Support communication with unrealistic Hiring Managers
You’ll find the above-mentioned use cases in this blog. But there are a lot more use cases!
9. Create a persona
10. Writing job ads
11. Preparing a job intake
12. Desk research
13. Alternative job titles
14. Suggesting a catchy teaser for a job posting
15. Making boolean searches
16. Writing INmail to potential candidates
17. Generation of letters for candidates
18. Write custom messages for candidates in any language
19. Respond to follow-up questions from candidates (chatbot)
20. Creating summaries of resumes
21. Making interview reports and getting feedback
22. Solving the problem of unstructured data
š You can find all use cases in our comprehensive eBook “How to use ChatGPT for recruitment”. You’ll also discover powerful and effective prompts to generate impressive AI output. It includes useful other AI tools and you’ll learn more about its restrictions.
But let’s start here with 8 simple use cases. All output was written with the help of GPT-3.5. In the eBook you’ll read output from GPT-4 or higher.
1. Write an Employer Value Proposition (EVP)
With little input, ChatGPT can write an EVP.
Example: Write a short employer brand EVP for the National Police
ChatGPT suggestion:
“Join the National Police and be part of a team that is dedicated to serving and protecting our community with integrity, professionalism, and compassion. With us, you will have the opportunity to make a real difference in people’s lives, and be rewarded for your hard work and dedication. We are committed to providing our employees with ongoing training and development opportunities, as well as a work-life balance that allows you to have a fulfilling personal life. Our culture of fairness, respect and accountability, and our transparent communication, makes us a trusted and respected organization. We believe in community-oriented policing and working in partnership with the community to identify and solve problems, enhance the quality of life for all. Be part of a team that is proud to serve, proud to protect and proud to be National Police.”
Job done.
No, not really. This is the same level you get when you hire a marketing agency with zero or limited experience in creating an EVP. But follow up with more information about your organization’s culture, core values, unique characteristics or target groups and the output will be better.
2. Support with Recruitment Marketing
ChatGPT can be used extensively in Recruitment Marketing campaigns to stimulate creativity and innovation. Its immense support to every Recruitment Marketer can be both advisory and practical.
In terms of advice, ChatGPT can be used in different ways. The AI can provide a detailed strategy for creating a website, as well as guidance for driving traffic. Moreover, it can provide valuable suggestions on how to conduct market research. It can write:
- Emails and letters
- Articles
- Summaries
- Landing pages
- Ads for Facebook, LinkedIn or Google
- Youtube descriptions and titles
- Mission statement
- AIDA framework
Here’s an example of the suggestions provided by ChatGPT in order to tackle a common challenge faced by many recruiters: What does it take to attract and hire top talent?
ChatGPT response:
Attracting and hiring top talent requires a combination of well-planned strategies and practices. Here are some key factors to consider:
- Clear and Compelling Vision: A company that presents a clear, compelling vision for its future can be very attractive to top talent. People want to work for companies that are going somewhere and where they can see a future for themselves.
- Competitive Compensation: Top talent often have many options, and competitive compensation is a key factor in attracting them. This doesn’t just mean salary, but also includes benefits, bonuses, equity or stock options, and other forms of compensation.
- Positive Work Culture: People want to work in an environment where they feel valued, respected, and happy. A positive culture can not only attract top talent but also increase employee retention.
- Opportunities for Growth and Development: Top talent often are motivated by the chance to grow and develop their skills. Providing opportunities for professional development, such as further training, mentorship programs, and clear career progression paths can be highly attractive.
- Flexible Work Arrangements: In recent years, flexibility in terms of where and when work gets done has become increasingly important. Offering options like remote work, flexible hours, or a hybrid model can make your organization more appealing.
- Strong Employer Brand: A strong employer brand can help to attract top talent. This includes having a positive reputation in the industry, having clearly communicated values and mission, and positive reviews from current and former employees.
- Challenging and Meaningful Work: Top talents are often looking for roles where they can make a significant impact and where they’re challenged. They want to solve big problems and contribute to the success of the company.
- Effective Recruitment Process: The recruitment process itself can be a determining factor in attracting top talent. This includes clear and compelling job descriptions, respectful and prompt communication throughout the process, and a smooth and efficient interview process.
- Recognizing Talent: Recognizing talent goes beyond seeing what’s on a resume. It’s about acknowledging potential and understanding how an individual could grow within your organization. This involves good interviewing skills, but also a keen understanding of what makes a good fit for your team and organization.
- Diversity and Inclusion: Companies that value diversity and inclusion can attract a wider pool of candidates, and studies suggest that diverse teams are often more innovative and effective.
Remember, retaining top talent is just as important as attracting it. Once you have talented individuals in your organization, make sure you’re continuing to provide a positive work environment, recognition, and opportunities for growth to keep them happy and engaged.
3. Content creation for recruitment campaigns
ChatGPTās greatest support is in the field of actual content generation. One of the biggest problems every person has is how to express himself in writing. With ChatGPT this concern is solved forever, as it provides an abundance of ideas in a few clicks. Most importantly, the content ideas created by ChatGPT are engaging and customised to a target audience. Such customized ad copies result from the AI algorithmic capabilities of ChatGPT. These capabilities range from the analysis of vast amounts of data, up to the usage of machine learning techniques. The purpose of these techniques then is the identification of complex patterns and trends.
Can you now imagine the impact that ChatGPT can have on your recruitment marketing campaigns? Not only it is more efficient, it also leads to better outcomes. According to empirical findings, AI-generated content is great in 2 ways. It exhibits both a higher conversion rate, as well as a lower cost-per-click. It definitely deserves an exploration by Recruitment Marketers. Thus, do not hesitate to rip the benefits of artificial intelligence in your (social media) marketing efforts.
4. Explanation of technical jargon
Are you a non-technical recruiter who wants to understand what certain technical jargon means? Ask ChatGPT for advice. Or copy a job description and have him explain to a non-technical person what the job content is.
Prompt:
Can you explain to non-technical person why a QA analyst uses Selenium?
ChatGPT:
A QA (quality assurance) analyst is someone who is responsible for testing and ensuring the quality of software applications. Selenium is a popular tool they use to do this, mainly for web applications.
Imagine you have a website with many interactive elements, such as buttons, input fields and menus. It is important that all these elements work properly and that users have a hassle-free experience. QA analysts use Selenium to automatically test whether the website is functioning properly.
Selenium lets QA analysts write scripts that run these tests automatically. These scripts mimic the actions of a real user, such as clicking buttons, entering text and navigating through the website. If errors occur during these automated tests, the QA analysts know there is something wrong with the website and have to fix it before the website goes live or gets an update.
So in simple terms, Selenium helps QA analysts to automatically test websites, save time and ensure better quality software.
5. Provide a list of relevant job boards to post your vacancies
Recruiters are an extremely valued asset to an organization when they possess industry-specific knowledge. A very frequent challenge, faced also by experienced recruiters, is where to post their job ads. The example below clearly illustrates that ChatGPT can be a good source of information.
Example: Can you provide me with a list of specialised job boards in which I could post a vacancy for a software engineer in the Netherlands?
Suggestions provided by ChatGPT:
Sure, here are a few specialized job boards in the Netherlands where you can post a vacancy for a software engineer:
- WerkeninICT.nl
- ICTerGezocht.nl
- Techtalent.nl
- ICTvacaturebank.nl
- Werk.nl (focus on government jobs)
- Indeed.nl
- LinkedIn job search
- Glassdoor.nl
It’s also worth noting that posting on general job boards such as Indeed and LinkedIn can also be effective, as well as reaching out to recruitment agencies that specialize in the technology sector.
As always, be careful with suggestions from ChatGPT. Sometimes it’s job sites that don’t exist or it doesn’t know of a popular one.
6. Compose interview questions and recommended answers
Do you have an interview and you need inspiration for questions? ChatGPT can always back you up. Letās see how creative ChatGPT can be when it comes to interviewing questions for a Senior PHP Developer.
Example: Prepare a list of interview questions to ask a Sr. PHP Developer with 10 years of experience in PHP and 5 years in Laravel for an international scale-up in Amsterdam
Suggestions provided by ChatGPT:
- Can you describe a particularly challenging project you’ve worked on using Laravel, and how you overcame any obstacles?
- How do you stay up to date with the latest developments in PHP and Laravel?
- How do you approach debugging and troubleshooting in a Laravel application?
- Can you give an example of a scalability solution you’ve implemented in a Laravel project?
- How do you handle database migrations and seeders in Laravel?
- Can you describe your experience with integrating third-party packages and libraries into a Laravel application?
- How do you approach testing and maintaining the quality of a Laravel application?
- Can you explain how you would set up and manage a Laravel project in a team environment?
- Can you share your experience with setting up and using queues in Laravel?
- How do you ensure the security of a Laravel application?
Thatās a decent list from a relatively generic request. Clearly, ChatGPT can create a list of interview questions that any recruiter could use. You can also follow-up by asking to generate interview questions for beginner, intermediate and strong level candidate. This is the magic of ChatGPT, Discuss the outcome with the hiring manager and the list of questions will reach the desired level of relevance and complexity.
Let’s take this example to the next level with ChatGPT:
- Add a job description.
- Ask it to compose interview questions.
- Ask it to recommend answers to these questions.
- Next, send selected questions to candidates and let ChatGPT evaluate answers.
7. Qualifying candidates
Use ChatGPT to qualify a candidate against job requirements. Here’s how to do that:
1) Please summarize this job description: [insert full job description]
2) Add the resume of a candidate.
3) Ask GPT if itās a compelling candidate for this role, with reasons why or why not.
4) Follow up and ask it to recommend interview questions (regarding their possible weaknesses) or suggest other suitable roles.
Try it out. What do you think of the result?
Teaser alert: in the eBook you’ll read more about this use case.
8. Support communication with unrealistic Hiring Managers
There are certain goals that every recruiter must meet. These include improving the quality of the recruitment process, diversity in hiring or a shorter time to hire. Only active engagement of the hiring managers can guarantee that recruiters will attain these targets. But the Recruiterās and the Hiring Managerās expectations of the organisationās recruitment process frequently conflict. Can ChatGPT create a dialog for a Recruiter to deal with Hiring Managersā unrealistic expectations? Letās check.
This is the question entered in ChatGPT: Create a dialog to help a recruiter deal with Hiring Managers’ unrealistic expectations
Here is what ChatGPT came up with:
Recruiter: Hi, Hiring Manager. I understand that you have some specific requirements for the job opening you’re looking to fill. Can you tell me a little more about what you’re looking for in a candidate?
Hiring Manager: Well, I need someone with at least 10 years of experience in this field, who is a subject matter expert, and has a proven track record of success.
Recruiter: I see. Those are certainly high standards, but it’s important to keep in mind that finding someone who meets all of those requirements may be difficult, especially within the timeframe that you’ve given me. Are there any specific qualifications or skills that are non-negotiable for this position?
Hiring Manager: Of course. They need to have a deep understanding of our industry and be able to hit the ground running from day one.
Recruiter: I understand. But it’s important to keep in mind that while those qualifications are important, they may not be the only factors to consider when evaluating candidates. For example, a candidate with a strong skill set and a willingness to learn may be able to make up for a lack of experience. Are you open to considering candidates with less experience, but with a strong potential to excel in the role?
Hiring Manager: I suppose that’s possible. But I really need someone who can come in and make an immediate impact.
Recruiter: I understand your concerns, but it’s important to keep in mind that finding a candidate who meets all of your requirements may take some time. In the meantime, would you consider hiring someone on a temporary basis, or bringing on a consultant to help fill the gap until we find the right candidate?
Hiring Manager: Hmm, I’ll have to think about that. But I appreciate your suggestions and I’ll keep an open mind.
Recruiter: Of course. I’ll keep searching for candidates who meet your qualifications and keep you updated on any potential matches. Let’s schedule a follow-up meeting next week to discuss any progress we’ve made.
Hiring Manager: Sounds good. Thank you.
As a first note, it would be ideal if Hiring Managers were that easy to persuade. Certainly, though, it is quite impressive that ChatGPT provided an entire dialog from a single sentence. ChatGPT can improve this dialog in the same way that it did with job ads and e-mail outreaches. Letās again add more context regarding industry, skills, location, etc.
Example: When preparing this dialog please take into account the following: In Athens there are more than 6000 Product Managers. However only 1000 of them are with more than 10 years of experience and only 200 in the Ed Tech industry, which is our focus area. The recruiter should also point out to the hiring manager that the situation becomes very bleak when we also take into account that we need them to have around 2 years of experience in an international scale up with 10+ million user per month.
Adjusted dialog provided by ChatGPT:
Recruiter: Hi, Hiring Manager. I understand that you have some specific requirements for the job opening you’re looking to fill. Can you tell me a little more about what you’re looking for in a candidate?
Hiring Manager: Well, I need someone with at least 10 years of experience in the Ed Tech industry, who is a subject matter expert, and has a proven track record of success.
Recruiter: I see. I just want to remind you that in Athens, we have more than 6000 Product Managers, but only 1000 of them have more than 10 years of experience, and only 200 are specialized in the Ed Tech industry.
Hiring Manager: Yes, I understand that, but those are the qualifications we need for this position.
Recruiter: I understand. But it’s important to keep in mind that finding someone who meets all of those requirements may be difficult, especially when we take into account the additional requirement of having 2 years of experience in an international scale-up with 10+ million users per month. This makes the pool of candidates even smaller.
Hiring Manager: That’s true. What do you suggest we do in this case?
Recruiter: We can consider expanding our search to other cities or even countries, but this may take more time and resources. Alternatively, we can consider hiring someone on a temporary basis, or bringing on a consultant to help fill the gap until we find the right candidate.
Hiring Manager: I see. I’ll have to think about that. But I appreciate your suggestions and I’ll keep an open mind.
Recruiter: Of course. I’ll keep searching for candidates who meet your qualifications and keep you updated on any potential matches. Let’s schedule a follow-up meeting next week to discuss any progress we’ve made.
Hiring Manager: Sounds good. Thank you.
About ChatGPT
ChatGPT is a cutting-edge natural language processing technology developed by OpenAI. Its main strength lies in the usage of deep learning algorithms. These algorithms are capable of generating responses that perfectly resemble the ones provided by humans.
In order to arrive at that outcome, they only need natural language as an input. This potential allows it to hold conversations with humans in a natural and intuitive way. The fact that ChatGPT reached 1 million users in under a week, clearly demonstrates its enormous potential. Its impact on the field of recruitment is not an exception.
Conclusion
It is undeniable that ChatGPT has impressive capabilities. However, there are still many tasks and processes in recruitment where human judgement and intuition is insurmountable. These are mainly the tasks that are involved in the creation of deep relationships with candidates. Human recruiters can ask follow-up questions and engage in-depth conversations.
So is ChatGPT intelligent? Or is the output just statistically the best-matching text? The fact is that the full potential of ChatGPT will only be realized when you ask smart questions. Fortunately, we still need savvy human recruiters for that. Savvy recruiters using (Chat)GPT will benefit from valuable support and increased productivity.
Let us know when you are using ChatGPT for recruitment or have other useful prompt examples to share.
eBook ‘ChatGPT for recruitment’
Are you getting boring text suggestions or generic job profiles from ChatGPT? Learn how to ask the right questions and prompts to get better results.
š Boost recruitment with AI and our eBook
š Discover 22 valuable use cases, exclusive prompt templates and tips
š„ You will be surprised how much time it will save you! Use ChatGPT for:
- Writing job postings
- Social media campaigns
- Creating personas
- Asking (smart) interview questions
- Sourcing candidates
…and many more use cases in our comprehensive eBook “How to use ChatGPT for recruitment” (English, 38 pages, 10.000+ words).
Right now you have an incredible opportunity to be one of the first to enhance your recruiting strategy.
With the help of this collection of use cases and powerful prompts, you’ll lay a solid foundation for Recruitment with AI. The result? More efficiency in your work as recruitment professional, so you can focus more on what really matters: personal contact with candidates.
Buy it now for a fixed fee and receive free updates. The price will go up when we add more use cases, tips and advice.
Note: This eBook is also available in the Dutch language.
āāāāā Hung Lee, Curator of Recruiting Brainfood, on 22 January 2023
“Latest great post on the topic is from long-time recruitment hero and brainfooder Jacco Valkenburg, who changes the hype to reality with concrete examples of how to use this technology in common recruiting use cases.”
āāāāā Andy Headworth, Deputy Director Talent Acquisition at HM, on 21 May 2023
“THIS is an excellent post on all things ChatGPT and recruitment prompts from Jacco Valkenburg. Read it and bookmark it, you will definitely use these at some stage soon.”
Do you want to learn more about AI tools and recruiting?
Don’t miss my training Recruitment Marketing & ChatGPT. This is available as open enrollment (Dutch) or incompany training (English).
